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If you experience any issues or need help, we will be pleased to assist you with it.
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For more detailed information of the priority issues 1, 2, 3 & 4, see our Service Level Agreement.
Apart from the support, we will provide you with:
In order for us to be able to provide good support services, please make sure that you install all patches, updates, and upgrades to the Software, as provided by us. Apart from that, please provide us with full information with respect to the furnishing of support services.
Please, note that there are some exclusions from our support services. To know what is not included in our assistance refer to our Service Level Agreement.
Our Power BI integration extensions that are shipped with Sales Cube datasets include comprehensive business friendly data model, described in our Sales Cube Data Disctionary. This data model is covered with our support to make sure, that you can trust the data and your reports.